A Review of Raffles Hotel Le Royal, Phnom Penh

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After leaving Siem Reap, we headed to our next stop in Cambodia – Phnom Penh. I was quite excited for my stay at Raffles Hotel Le Royal. It’s a sister hotel of the Singapore icon, and from the moment we entered the property, we were surrounded by a sense of historic elegance. The blend of colonial architecture, lush gardens, and serene pool area creates a peaceful retreat right in the heart of Phnom Penh. That said, it wasn’t a perfect stay, and doesn’t quite live up to the Singapore Grande Dame.


The hotel is situated close to the centre of Phnom Penh and it’s in walking distance to all the major attractions, including the Royal Palace and National Museum. The hotel is also well located for exploring the sites of S-21 and The Killing Fields, a hugely important part of Phnom Penh’s history. Both can be reached via a short tuk-tuk journey from the hotel.

Finally, the hotel is around 1 hour from Cambodia’s brand new international airport, Techo International. That means if you’re arriving/departing from there, Raffles makes a perfect first or last stop on your itinerary. The hotel will also arrange airport transfers for you if you need them.

You can read my full post on visiting S-21 & The Killing Fields HERE (coming soon).

Raffles Hotel Le Royal, Phnom Penh
The hotel getting ready for Christmas!


The hotel is one of Cambodia’s most iconic and historically significant hotels, with a story that spans 100 years. The hotel was originally commissioned by the French colonial administration as part of Phnom Penh’s urban development plan. Hotel Le Royal officially opened in 1929, quickly becoming the premier luxury hotel in the region.

Le Royal hosted royalty, diplomats, writers, and celebrities. It even hosted the first lady, Jackie Kennedy. It became known for its refined colonial atmosphere and its role as a meeting place for international guests in Southeast Asia.

In 1997, the hotel underwent a complete renovation to restore its original 1929 charm while adding modern luxury. It reopened under the management of Raffles Hotels & Resorts, adopting the name Raffles Hotel Le Royal.

Raffles Hotel Le Royal, Phnom Penh
The bedroom

It maintains its signature Colonial elegance and the rooms reflect that – being very traditional. The bed was large and comfortable, though the room itself was quite small. There was no comfortable seating area, but that didn’t matter too much as we were out exploring during the day.

The bathroom was nice, but in need of some repairs – there were a lot of chips in the sink, and the bath itself was stained. The shower was absolutely lovely though.

Raffles Hotel Le Royal, Phnom Penh
And bathroom

My biggest issue with the room was that the doors are so paper thin and old, that you can hear everything down the echoing corridor. Getting a good night’s sleep was virtually impossible and we could hear people going to the toilet directly above us, and every door along our corridor opening or closing.

I was also concerned about the safety. Each door is just locked with a key, which you are asked to leave at reception every time you leave the hotel. When we came back we asked for a key to room XX and were handed it; we went to the room and it wasn’t ours!!! We could have stolen everything! We had given our room number of a previous hotel by accident, and the hotel had done no ID or name checks – just blindly handed us the key. I felt concerned that anyone could walk in and ask for any key.


This is where Raffles really set itself apart. Every single thing we ate and drank was completely and utterly delicious. The hotel offers a fine dining restaurant, and a more casual restaurant called Le Phnom 1929.

We actually ate in here for 3 meals as it was SO good. The Asian/French menu mash up was amazing. The Vietnamese Pho was incredible, the noodles were excellent, the Croque Monsieur was the best I’ve ever eaten. Don’t get me started on the delicious breakfast muffins and traditional French crepes. Heavenly.

Aside from the food, the hotel is also home to the famous Elephant Bar, a gorgeous colonial style bar serving the most amazing cocktails. Its main drink was the Phnom Penh Sling, a take on the famous Singapore Sling of Raffles Singapore. Both were delicious.

Service in the Elephant Bar was really brilliant, and happy hour from 5pm-7pm was our highlight of each day!

Raffles Hotel Le Royal, Phnom Penh
Beautiful!

However, service in the Le Phnom 1929 restaurant was really poor, especially at breakfast. Whilst the food was incredible, often it took a couple of chasers to even ask to order. For one meal it took over 40 minutes for someone to come and take our order. At breakfast, a fruit plate and bread basket is complimentary, but on one morning we didn’t get either despite asking twice. The same morning, we also only received our ordered coffee as we were leaving (1hr after arriving).


Aside from the dining experiences, Raffles Hotel Le Royal offers a really lovely dual pool area (half for adults only, half for families with children). We really enjoyed a few hours sitting by the pool with drinks – the loungers were super comfy and the setting was an oasis for a central city location.

Raffles Hotel Le Royal, Phnom Penh
The adults pool

The hotel also offers a large wellness spa, complete with 5 treatment rooms, a sauna, steam room, fitness centre and gym. Given we’d had massages at some of our other hotels (we’d just come from Jaya House where they were complimentary each day), we didn’t have them here.

The hotel offers a complimentary tuk-tuk to within a 2km radius of the hotel, on a first come first serve basis. We never managed to get to it in time, but we saw it coming and going quite frequently.

There is also a laundry service, babysitting service, and doctor-on-call service for a fee if needed. Airport transfers are often included within the price of a room. Some rooms also come with personal butlers.

Finally, the hotel also curates a number of experiences around Phnom Penh. For example, a trip to the local art gallery with a guide, or a cultural tour of the city. We explored independently so didn’t do any of these, but they looked a good option for people who wanted to prioritise ease or were rushed for time. They were quite pricy though.

As one final area which frustrated me a little bit – the hotel advertises its check in time as 2pm, but our room was not ready when we arrived at 3.30pm. It was only another 30 minutes or so, but still a bit frustrating after a long journey.

Raffles Hotel Le Royal, Phnom Penh
The hotel lobby


So what did you think of Raffles Hotel Le Royal? We enjoyed our stay, and the highlight was definitely the Elephant Bar and the food, but it wasn’t quite a perfect experience that you’d expect from a high price point hotel. That said, it was still a really great place to pick for our stay in Phnom Penh and I’m glad we chose it.

Stay safe and happy travelling!

36 responses to “A Review of Raffles Hotel Le Royal, Phnom Penh”

  1. Rebecca Avatar

    Swanky! I’ve only seen the Raffles Hotel in Singapore, so it’s cool to see other Raffles elsewhere. Aside from the paper-thin walls and poor dining service, the hotel looks really nice and a pleasant respite from touring some heavy sites in Cambodia. Thanks for sharing, Han!

    1. travelling_han Avatar

      Yess, there are a few Raffles actually – there’s even one in Poland! And there are two in Singapore now (but nothing quite beats the original). It was still a good option for a hotel stay, just not quite living up to the brand name!

  2. Little Miss Traveller Avatar

    The hotel looks.lovely Hannah but obviously needs to improve its attention to detail as there shouldn’t be chipped sinks or stained baths. It’s just as well you weren’t in a rush to get going in the mornings with such slow service at breakfast time. Still. Raffles Le Royal has many positive features and I’m sure you enjoyed your time there.

    1. travelling_han Avatar

      Yes I agree Marion, it was a nice stay but not quite in keeping with the name. Management actually emailed me to tell me they are working on the noise issue and looking to upgrade the room keys, so that’s good to hear. We still had a good stay and the food was incredible.

  3. Victoria Rose Avatar

    The food looks great, and I really enjoyed visiting Phnom Penh when I went last year.

    1. travelling_han Avatar

      Oh to eat that food again! It was delicious 🙂

  4. Monkey's Tale Avatar

    I didn’t know there was a Raffles in Phnom Penh. It does look to have nice colonial decor, but our number one necessity in a hotel is soumd insulation. So, thanks for the honest review Hannah. Maggie

    1. travelling_han Avatar

      Yes then if insulation is what you need, this hotel wouldn’t deliver that! Although management did email me and tell me they are putting improvements in place with the insulation so that’s promising 🙂

      1. Monkey's Tale Avatar

        They probably have to in order to get good reviews. 🤞

  5. Anna Powaska Avatar

    Looks amazing. That Elephant Bar doesn’t look like a typical hotel bar to me either, it would be my highlight too! 😄

    1. travelling_han Avatar

      Oh the Elephant Bar and the food were absolutely incredible! We spent far too long in there drinking cocktails….

  6. Travels Through My Lens Avatar

    Oh my, the hotel management and staff really need to make some improvements. It’s unfortunate that there were so many negatives given the beauty of the hotel property. Excellent review, Hannah.

    1. travelling_han Avatar

      They definitely do, as it’s such a beautiful property and in such a great location. Interestingly, the hotel did reach out and confirm they are looking to make some insulation and room key upgrades in 2026 so that’s good to hear!

  7. Phil Avatar

    Your stay at the Raffles Hotel Le Royal in Cambodia over the holidays looks like another wonderful experience with exemplary accommodations, Hannah, with the food and grounds well done, too ~ thanks for sharing! 🙂

    1. travelling_han Avatar

      Thanks Phil, we had such a wonderful time exploring Cambodia 🙂

  8. India Safaris Avatar

    Sounds like a truly memorable stay at Raffles Hotel Le Royal, with its blend of colonial charm and modern amenities! The food and drinks, especially at the Elephant Bar, seem like real highlights. It’s unfortunate about the small room and service hiccups, but it seems like the overall experience was still worth it. Thanks for sharing such an honest and detailed review! Would love to hear more about your time in Phnom Penh.

    1. travelling_han Avatar

      Thank you, it was really lovely. The Elephant Bar and lots of cocktails was definitely the highlight 🙂

  9. shoestringdiary Avatar

    If we’re not mistaken we stayed at this hotel back in the early 2000s on an assignment that included Cambodia. Judging from your own experience it seems that some things haven’t changed much – the hotel services for one. 😅 But as you said, the food was (and remains) excellent! Thanks for sharing.

    1. travelling_han Avatar

      That’s so interesting you stayed back then – and so funny to hear the services haven’t changed in those 20 years!! The food and drink was definitely the highlight, oh how I wish I could eat a plate of it right now 🙂 Thanks for sharing your experience.

  10. Bama Avatar

    I appreciate your honesty in reviewing this hotel. Some things do sound like they’re not up to Raffles Hotel’s standards. It always bothers me whenever I stay at accommodations with thin walls, especially at this age when I tend to get awaken more easily by noises. But the issues with the wrong key is terrible! It’s a good thing to know that at least the food at the restaurant was delicious.

    1. travelling_han Avatar

      I know exactly what you mean Bama, I really struggle when I can’t sleep easily when away. And the key issue was scary – anyone from the street could have walked in and got one!! The food did go a long way to making up for it though 🙂

  11. The Travel Architect Avatar

    Definitely a mixed bag. It’s lovely to look at, but I’m with you on the lack of sound-proofing and the lax security. As for the restaurant, any place can have a bad day, but your poor service was so consistent that I’ll bet it’s a chronic problem. This is where Trip Advisor comes in for me. While I take bad reviews with a grain of salt (since people complain so much more than they laud), consistent bad reviews about the same problem are a red flag. I’m glad you got some enjoyment out of the place, though.

    1. travelling_han Avatar

      Yeah it definitely wasn’t ideal – and you’re right on the Trip Advisor reviews, people love a moan but if something comes up multiple times it’s probably true. We did still enjoy our stay but having just got back from a stay at *the* Raffles (Singapore), I can confirm it wasn’t a patch on that.

  12. Chuckster Avatar
    Chuckster

    What a well crafted, thorough review! The place definitely has charm, but you point out the flaws with honesty and directness. Travelers would be properly informed. Thanks for posting!

    1. travelling_han Avatar

      Thank you so much, appreciate you taking the time to read and comment!

  13. Diana Avatar

    That sounds frustrating in multiple ways, but especially hearing everything and not being able to sleep well. After a long day of exploring, that doesn’t sound refreshing at all. And the key situation – yikes!

    1. travelling_han Avatar

      Yeah they key situation was pretty worrying – apparently they are in the process now of upgrading, which is really much needed!

  14. WanderingCanadians Avatar

    Ugh, the lack of soundproofing would have annoyed me too, especially overnight when trying to sleep. The fact that you could hear people going to the toilet is pretty gross. The food looks amazing though, but it’s unfortunate that the service wasn’t the greatest.

    1. travelling_han Avatar

      Yeah it’s pretty grim isn’t it!! The food went a way to making up for the lack of sleep though as it was so good – so the stay definitely wasn’t all bad 🙂

  15. grandmisadventures Avatar

    beautiful hotel- although it sounds like they could do with a little soundproofing of the rooms.

  16. ThingsHelenLoves Avatar
    ThingsHelenLoves

    A mixed review of a beautiful hotel. Hearing Raffles would have convinced me I was going to have great service, a shame it didn’t quite hit the mark. Lovely picture of you at the bar, looking very relaxed.

    1. travelling_han Avatar

      Yes it’s not a patch on the actual original Raffles, but it was nice none the less.

  17. wetanddustyroads Avatar

    I like to sleep well (and in silence) – so, Raffles Hotel would not have scored high points with me! At first glance, the hotel looks beautiful – like the lobby and pool area, so it’s a pity that you did not have an absolutely wonderful stay – except for the delicious food (and that beautiful bar).

    1. travelling_han Avatar

      It is a beautiful hotel and had some really lovely parts to it (like the food and bar!) – just a shame the rooms weren’t quite there! We still had a great time visiting though 🙂

  18. Marie Avatar

    Not perfect I know but what a great place to spend a few days….

    1. travelling_han Avatar

      Absolutely! Hope you’re having a wonderful SEA trip 🙂

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About the author

Hi! My name is Hannah, I’m a travel blogger from the UK who fits travel around a full time (and full on) job. In this blog I share my adventures around the world and hopefully help you to find some inspiration for destinations, things to do or places to stay. Thanks for stopping by - stay safe and happy travelling.

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